Privacy Policy – How okzzcom Keeps Your Data Safe

Okzzcom ("we", "us") is an internationally licensed online gaming and Sports Betting platform. We firmly believe that the protection of your personal data is a fundamental right, not an optional privilege.

This Privacy Policy applies to the okzzcom website, mobile platform, and all associated services. By using any okzzcom service, you consent to the terms of this policy. The terms set out in this policy form part of our Terms & Conditions will be considered part of.

Okzzcom collects information from a variety of sources. The types of data collected and how they are gathered are detailed below:

Information you provide directly:

• At registration: full name, date of birth, email address, and mobile number.
• During KYC verification: a copy of your National ID, passport, or driving licence.
• At the time of payment: mobile banking number or e-wallet ID (we do not store card numbers).
• Communications with customer support: messages, complaints, and related information.

Automatically Collected Information:

Okzzcom uses your data only for specific, legitimate purposes. We never use your information for any purpose beyond what you have consented to.

• Service Provision: Managing accounts, processing transactions, and keeping gaming services running.
• Identity Verification: Complying with anti-fraud measures and anti-money laundering (AML) laws.
• Customer Support: Providing prompt and effective resolution of your complaints and enquiries.
• Responsible Gaming: Monitoring for unusual gaming behaviour and sending alerts when necessary.
• Personalised Experience: Recommending games and offers tailored to your preferences.
• Legal Obligations: Completing required reporting to regulatory authorities.
• Security: Protection against hacking, account takeovers, and other cyber threats.

Okzzcom does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration of active account use and 5 years after closure (as required by law).
• Financial Transaction Records: 7 years — in compliance with anti-money laundering laws.
• Gaming History: 5 years — for dispute resolution purposes.
• Customer Support Contact: 3 years.
• Cookie Data: Until the session ends, or up to 12 months.

Once the retention period expires, data is deleted using secure methods that make recovery impossible.

Okzzcom may share your data with third parties only in the following limited circumstances:

• Payment Processor: Authorised payment partners for processing transactions — only the minimum necessary data is shared.
• Identity Verification Provider: Licensed verification agency for the KYC process.
• Game Software Providers: Technical data required to run games — not personally identifiable information.
• Legal Authorities: In response to a court order or a lawful request from a regulatory authority.

Okzzcom uses cookies and similar technologies on its website. Cookies are small data files stored on your device.

• Essential Cookies: For login sessions and security — cannot be disabled.
• Functional Cookies: To remember your language settings and preferences.
• Analytics Cookies: For site analytics and improvement — you can opt out.
• Marketing Cookies: To show you relevant offers — you can opt out at any time.

Cookies can be blocked through your browser settings, though some features may be limited as a result.

Okzzcom strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect any data from minors.

If a parent or guardian notices that their child has registered on okzzcom, please contact our customer support immediately. We will take prompt action and delete all associated data.

Okzzcom believes your data belongs to you. We provide you with the following rights:

To exercise any of these rights, contact our customer support team via live chat. We will respond within 30 days.

Okzzcom protects your data using industry-leading security technologies:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted. No third party can intercept them in transit.
• Firewall & DDoS Protection: Multiple layers of server-level security protection.
• Two-Factor Verification (2FA): Optionally enable this feature to double the security of your account.
• Suspicious Activity Monitoring: 24/7 automated systems detect unusual activity.
• Regular Security Audits: Independent third-party security experts conduct regular system audits.
• Staff Training: All okzzcom staff undergo rigorous data protection training.

Okzzcom reserves the right to update this Privacy Policy at any time. For significant changes:

• A notice will be sent to your registered email at least 14 days in advance.
• The "Last Updated" date at the top of the page will be revised accordingly.
• Continued use of the service after any update will be considered acceptance of the revised policy.

For any privacy-related questions or concerns, contact our customer support team via live chat — we're available 24/7.

This Privacy Policy was last updated in January 2026.